Multi-Criteria Decision-Making (MCDM) Method for Quality Service Assessment: A Systematic Literature Review. International Journal of Advances in Soft Computing and its Applications , [S. l.], v. 18, n. 3, p. 374–393, 2026. DOI: 10.15849/ijasca.119. Disponível em: https://ijasca.zuj.edu.jo/index.php/IJASCA/article/view/119. Acesso em: 11 oct. 2026.