Case Study: Assessing and Improving the Maturity Level of IT Processes in a Telecom Company using COBIT framework . Int. J. Adv. Soft Comput. Appl. [Internet]. 2026 Jun. 28 [cited 2026 Sep. 11];18(2):290-311. Available from: https://ijasca.zuj.edu.jo/index.php/IJASCA/article/view/76